PRIVACY POLICY
OUR PERSONAL STATEMENT, COOKIES, THIRD PARTIES
At Deskangle Studios, your privacy is at the heart of what we do.
We want you to feel confident and secure when sharing your
information with us. This Privacy Policy explains, in clear and
simple terms, what personal data we collect, how we use it, and
the steps we take to protect it. Our goal is transparency,
ensuring you always know how your data is handled and giving you
control over your personal information.
1. Information We Collect
We collect certain types of personal information when you interact
with our website or services, including but not limited to:
- Your Name and Email: Gathered through contact forms so we can respond to your questions, provide updates about your projects, and share relevant service information.
- Project Details: Information about your product, including its goals, scope, and technical requirements; to customize our services to better suit your needs.
- Analytics Data: We use Google Analytics to collect data such as your IP address, browser type, device information, pages you visit, session duration, and how you arrived at our site. This data helps us understand visitor behavior and optimize user experience.
- Payment Information: Payment details are securely processed through our payment gateway for invoicing, transaction handling, and billing.
- Communication Records: We maintain records of emails, inquiries, and feedback to provide consistent support, personalize future interactions, and improve our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver the services you’ve requested and manage project timelines.
- To communicate with you about your projects, respond to inquiries, and share important updates.
- To securely process payments and ensure accurate billing.
- To analyze how users interact with our website and identify ways to enhance user experience.
- To strengthen our customer support by learning from previous interactions.
- To innovate and develop new products, features, or service offerings.
- To send newsletters, promotions, or special offers — but only if you’ve given us your consent.
- To comply with legal obligations, enforce agreements, or respond to official requests when necessary.
3. Sharing Your Information
We take your privacy seriously and never sell your personal information. However, we may share data with trusted partners when necessary, such as:
- Payment Processors: To securely handle transactions.
- Analytics Services: Google Analytics helps us gather insights about how users interact with our site.
- Service Providers: Trusted partners may assist us with technical support, website maintenance, or marketing efforts.
- Business Transfers: In the event of a merger, acquisition, or business sale, your data may be transferred to the new owner.
- Legal Obligations: We may disclose information when required by law or to protect our legal rights.
4. Your Rights
You have full control over your personal data. You can:
- Access Your Data: Request confirmation on whether we’re processing your data and receive a copy.
- Correct Your Data: Notify us of any inaccuracies so we can update your records.
- Erase Your Data: Request data deletion under certain circumstances.
- Data Portability: Obtain your data in a structured format for transfer to another service.
- Withdraw Consent: Opt out of receiving marketing communications at any time.
- Restrict Processing: Limit how we use your data in specific situations.
- Object to Processing: Raise concerns about how we’re using your data.
To exercise any of these rights, simply email us at hello@deskangle.com. We aim to respond promptly.
5. How We Protect Your Data
We implement strong security measures to protect your data, including:
- Encryption to safeguard sensitive information.
- Secure servers and firewall protection.
- Access controls to limit data exposure to authorized personnel only.
- Regular security audits and updates to address potential vulnerabilities.
While no system is entirely immune to cyber threats, we are committed to staying proactive and continuously strengthening our security practices.
6. Data Retention
We retain your personal data only as long as needed, whether to provide our services, meet legal requirements, or resolve disputes. Once your data is no longer necessary, we securely delete or anonymize it.
7. Updates to This Privacy Policy
We may revise this Privacy Policy occasionally to reflect changes in our operations, legal requirements, or technological advancements. Significant updates will be communicated via email or through clear notices on our website. The most recent version of this policy will always be available here.
8. Contact Us
We’re here to answer any questions or concerns about how we handle your data. Feel free to reach out:
By using our website, you acknowledge and agree to the terms of this Privacy Policy. If you disagree with any part of it, we advise you to discontinue using our services.